Frequently Asked Questions – FAQ
Come to Domaine GUETH
The GUETH Estate is situated in Gueberschwihr, in the heart of the Alsace wine region, between Colmar and Eguisheim. We look forward to welcoming you to our family-run, independent estate to discover our Alsace wines, our work as winegrowers and our wine tourism experiences.
The GUETH Estate is easily accessible by car from Colmar, Eguisheim and the main villages along the Alsace Wine Route.
By car: via the D83, take the D1V exit towards Gueberschwihr, then follow the road through the village to 1 Brunnmattweg, in Gueberschwihr.
By bus: Check the route and timetables (which vary depending on the day and time of year) on the official website.
Get off at the “Chapelle” stop. Walk along Route de Rouffach for about 8 minutes; the Domaine GUETH is located below the village on your left.
GPS coordinates: 48.00198747335278, 7.287413183501677
We are open every day, Monday to Sunday, from 9.00 am to 7.00 pm.
Any specific closing days are listed and kept up to date on our Google Maps listing.
However, whether you’re planning a visit, a special event or a group booking, we recommend that you book in advance to ensure you have the best possible experience.
Yes, you are welcome to visit Domaine GUETH without an appointment during our opening hours to explore our wine cellar, buy our wines or simply have a chat with us.
For a quick introduction, we also offer a free tasting of 3 to 4 wines, with no prior booking required. This option is particularly suitable if you’d like to sample a few wines before making your choice.
For groups of 6 or more, however, we ask that you let us know by telephone in advance so that we can check our availability and ensure we can welcome you in the best possible conditions.
Please note: cellar tours and more comprehensive wine tourism experiences are subject to different terms and conditions and may require advance booking. You’ll find the booking conditions directly on the pages for the relevant experiences.
Of course! You’re welcome to come directly to the estate to buy our wines.
We’d also be happy to advise you on your choice, based on your tastes, your meals or the occasion.
Yes, you can park for free within the estate (around 10 car parking spaces) and in the immediate vicinity.
We also have facilities suitable for groups and coaches.
Tours, Tastings & Wine Tourism
We offer several ways to discover our estate and our Alsace wines, depending on how much time you have and the kind of experience you’d like to enjoy.
A tasting in the wine cellar is the simplest option. It allows you to sample 3 to 4 wines free of charge, ask any questions you may have and receive personalised advice before making a purchase, if you wish. No booking is required during our opening hours.
If you’d like to gain a better understanding of our work as winemakers, you can opt for a tasting combined with a cellar tour. After the tasting, we’ll take you behind the scenes of the estate: the cellar, the facilities and the various stages of winemaking. This is an opportunity to speak directly with us about our work, our approach to organic viticulture and the unique characteristics of our Alsatian terroirs.
These tours are available during our opening hours, subject to availability and excluding the lunch break between 12 noon and 2 pm.
For an even more comprehensive experience, we also offer food and wine pairing sessions. The wines are tasted alongside a selection of produce such as cheeses, foie gras, gourmet open sandwiches or other specialities. These pairings provide a better understanding of how flavours complement one another and bring out the aromas of each wine.
Depending on the package you choose, the experience may also include a tour of the cellar or a walk through the vineyards.
These activities are organised by booking, so that we can prepare the wines and the products to be tasted, and welcome you in the best possible conditions.
Le Domaine GUETH est situé à GuebThe GUETH Estate is situated in Gueberschwihr, around 12 km from Colmar and 6.5 km from Eguisheim, in the heart of the Alsatian wine region. We welcome you every day for a tasting of our wines; you can visit with or without a booking, depending on the option you choose.
Depending on our availability, you may be welcomed by Muriel GUETH, the estate’s winemaker, or by her husband Ralph. In either case, you’ll be speaking directly with the producers, with no middleman…
You are welcome to visit the estate without an appointment to discover our wines, make a purchase or enjoy a simple tasting of 3 to 4 wines.
For a cellar tour, a guided tasting or a wine tourism experience, the arrangements depend on the package you choose. Please refer to the details provided for each experience.
For groups of 6 or more people, we ask that you let us know in advance, either by telephone or by making a booking, so that we can check our availability and ensure we are fully prepared to welcome you.
However, wine tourism experiences featuring food or food and wine pairings – such as gourmet canapés, cheeses, foie gras, etc. – as well as experiences incorporating a walk or a tour of the vineyards, require a booking in advance. These experiences require specific preparation and cannot therefore be arranged at short notice.
In summary:
* Simple tasting of 3–4 wines: no booking required
* Tasting + cellar tour: subject to availability, booking recommended
* Groups of 6 or more: please let us know or book in advance
* Food and wine pairings / gourmet tastings: booking essential
* Experiences including a walk through the vineyards: booking essential
The duration depends on the experience chosen.
An introductory tasting can be relatively short (between 15 and 30 minutes), whilst a full tour or an event featuring food and wine pairings takes longer (from 1 to 2 hours).
The approximate duration is specified on each experience page.
We recommend choosing an experience that allows you to discover several major grape varieties and styles of Alsace wine: “Tasting of Alsace’s must-try organic wines” is, in particular, an excellent introduction to the region’s main wines.
If you’d like to delve deeper into the world of winemaking and the winemaker’s craft, opt for a cellar tour accompanied by a guided tasting: “Cellar visit and wine tasting in Alsace, with a feminin touch”
Finally, if you’d like to discover wine through the eyes and journey of a female winemaker, choose “Dare to Alsace Wine with a Feminine Touch”. This experience invites you to discover the world of wine at Domaine GUETH through the story of Muriel GUETH, her approach to the craft, her vision of wine and her work as a winemaker. An experience particularly suited to those who wish to go beyond a simple tasting and meet a woman who makes wine.
If you enjoy pairing wine with fine food, the estate offers a range of gourmet experiences.
Depending on your preferences, you can discover pairings between Alsace wines and gourmet specialities, cheeses or foie gras.
Each experience gives you an insight into how pairings can alter and bring out the flavours of both the wine and the food.
Yes, absolutely. Our experiences are designed for both curious beginners and wine enthusiasts alike.
No specialist knowledge is required. The aim is, above all, to discover, understand, compare, ask questions and have fun.
Of course! At Domaine GUETH, a wine tasting is, above all, an opportunity to chat and share experiences. We encourage you to ask any questions you may have about the wines, grape varieties, the vineyard, winemaking, food and wine pairings, or even the winemaker’s craft.
Whether you’re welcomed by Muriel, the estate’s winemaker, or her husband Ralph, you’ll have the chance to speak directly with the producers, without any middlemen. This means you’ll receive direct, sincere and genuine answers, based on our experience and our day-to-day lives as winemakers.
Yes. After your tasting, you can buy the wines you’ve discovered directly from the estate.
We can also offer advice based on your preferences and the food pairings you’d like to try at home.
Children, families and carers
Yes, children are welcome to explore the estate and accompany their families.
However, some activities are specifically intended for adults. Please check the terms and conditions for each activity before booking.
Yes, children and teenagers under the age of 18 are welcome at Domaine GUETH, including at our tastings accompanied by food and food-and-wine pairing experiences.
Tasting of alcoholic drinks is, of course, restricted to adults. For under-18s, we offer a non-alcoholic alternative: they can enjoy the same canapés, products or gourmet pairings as the adults, but these are served with grape juice instead of wine.
This means that young and old alike can share the same experience around the table, discover the flavours and fully participate in the tasting, each with a drink suitable for their age.
Yes, of course! Children are very welcome at Domaine GUETH and we are delighted to welcome families.
For children and teenagers, we offer grape juice made from our own grapes, so that they too can enjoy this opportunity to discover the vineyard alongside their parents.
For the little ones, we also provide a play area with drawing materials, books and toys. This keeps them quietly occupied whilst their parents make the most of their tasting experience.
Languages and International Visitors
We welcome you and offer our experiences in French, German, and English
Yes, all of our experiences are available in English.
Yes. We regularly welcome German-speaking guests and offer our various experiences in German.
Groups, Businesses and Private Events
Yes, we’d be happy to! Domaine GUETH welcomes teams and companies looking to enhance a training day, seminar, team-building activity, or simply a recreational outing with a wine-tasting experience.
It’s a unique way to take a break, enjoy a friendly moment with colleagues, and discover Alsatian wines directly from the producers in an authentic and welcoming setting.
Yes. We welcome groups for tours, tastings, culinary events, and personalized wine tourism experiences.
We can accommodate both small and large groups.
Capacity depends on the activity chosen and the group’s composition. For certain organized groups, we can accommodate up to 50 people.
Please feel free to contact us.
For groups of 6 or more, please call us or make a reservation in advance so we can check our availability.
Yes. We welcome various types of groups: organizations, clubs, groups of friends, travel agencies, and tour operators.
We can recommend the experience that best suits the number of participants, the time you have available, and your budget.
Yes. We also have a free parking area suitable for tour buses and groups.
Depending on the number of participants and the activity chosen, a private event or a customized experience may be arranged.
Contact us to discuss your project.
Wines, Grape Varieties, and Organic Farming
Yes. Domaine GUETH has been committed for many years to an approach to viticulture that is increasingly environmentally friendly. In particular, we have been HVE Level 3 certified since 2019.
Our wines have been certified according to the Organic Farming specifications since the 2022 vintages.
However, there may be some temporary exceptions, particularly when acquiring or exchanging new vineyard plots. When a plot that was not previously managed according to organic farming standards is added to the estate’s vineyards, a transition and conversion period may be necessary before the wines produced from that plot can, in turn, receive organic certification.
We therefore ensure that these new plots are gradually integrated into our approach, while complying with the requirements and deadlines necessary to obtain certification.
Since the 2022 vintages, Domaine GUETH’s wines have been certified according to organic farming standards; however, some wines offered for sale may not yet bear the organic label.
This mainly applies to vintages prior to 2022, produced before we obtained our certification, or, on a more occasional basis, to wines from new plots recently added to the estate’s vineyard following a purchase or exchange. When these plots were not previously certified as organic, they must undergo a conversion period before the grapes and wines produced from them can officially receive certification.
These situations are therefore temporary and linked to the history or evolution of our vineyard. Our environmental commitment remains the same: Domaine GUETH has been HVE Level 3 certified since 2019 and continues its efforts toward increasingly environmentally friendly viticulture.
An organic wine is made from grapes grown according to strict guidelines that govern practices both in the vineyards and during winemaking.
At Domaine GUETH, our approach prioritizes respect for the soil, the vines, and their environment. The products used to protect and support vineyard management are of natural origin and authorized under organic farming standards, in accordance with current regulations.
This approach also involves careful observation of the vines and constantly adapting our practices to weather conditions, the vineyard’s health, and the needs of each plot.
Organic farming therefore does not mean “doing nothing” in the vineyards, but rather working differently—by prioritizing methods and solutions that are more environmentally friendly and intervening only when necessary.
In Alsace, wines are traditionally and predominantly what are known as “single-varietal” wines. This means that a single grape variety is used to make a wine.
The wine is therefore generally named after the grape variety from which it is made: a Riesling is made from Riesling grapes, a Pinot Blanc from Pinot Blanc, a Gewurztraminer from Gewurztraminer, and so on.
Alsace wines are unique in that they place the grape variety at the heart of their identity. Unlike many other French wine regions, where wines are often identified by their appellation or terroir, Alsace wines are traditionally named after the grape variety from which they are made.
The vast majority of Alsace wines are therefore single-varietal wines, made from a single grape variety. That’s why you’ll find names like Riesling, Gewürztraminer, Pinot Gris, Pinot Blanc, Sylvaner, Muscat, or Pinot Noir on the labels.
This tradition makes it easier to identify the wine’s aromatic and flavor profile: each grape variety has its own personality and reacts differently to the terroir, the vintage, and the winemaker’s techniques.
But the grape variety isn’t everything! In Alsace, the same grape variety can produce very different wines depending on its terroir, exposure, vintage, and winemaking methods. This is precisely what makes exploring Alsatian wines so fascinating.
At Domaine GUETH, we love to help you discover this diversity firsthand during our tastings and wine tourism experiences, allowing you to compare grape varieties, their expressions, and the different styles of wine they can offer.
The Alsace wine region is traditionally associated with seven main grape varieties, which account for a large part of the diversity of wines produced in the region:
* Riesling
* Gewürztraminer
* Pinot Gris
* Pinot Blanc
* Pinot Noir
* Sylvaner
* Muscat
Each of these grape varieties has a distinct character and yields wines with a wide range of profiles, from fresh and mineral to more fruity, aromatic, rich, or structured expressions.
However, it is important to note a distinction regarding Pinot Blanc and Auxerrois. Although they are two distinct grape varieties, they have historically and traditionally been associated in Alsace. Auxerrois is notably very common in blends marketed under the name “Pinot Blanc.” It is a grape variety in its own right, distinct from Pinot Blanc in the strict sense.
In addition to these main grape varieties, there are a few unique varieties found in Alsatian vineyards:
Klevener de Heiligenstein, a very local variety corresponding to Savagnin Rose, grown mainly around Heiligenstein.
Chardonnay, which some Alsatian winemakers use to produce their Crémants d’Alsace. At Domaine GUETH, we do not use Chardonnay in our Crémants.
Chasselas is now mainly appreciated as a table grape, but it can also be included in certain Alsatian blends, notably Edelzwicker.
This diversity is what makes the Alsatian vineyards so rich. And even when a wine is made from a single grape variety, the terroir, the vintage, and the winemaker’s craftsmanship will greatly influence its final character.
At Domaine GUETH, our tastings offer the perfect opportunity to discover this diversity and compare the different grape varieties, their characteristics, and their expressions.
Each Alsatian grape variety has its own personality. Although the terroir, the vintage, and the winemaker’s craftsmanship strongly influence a wine’s style, understanding the key characteristics of each grape variety provides a better idea of what to expect when tasting it.
Riesling: a wine that is generally dry, fresh, and elegant, often characterized by a lovely minerality and citrus notes. It pairs particularly well with fish, seafood, and traditional Alsatian dishes.
Pinot Gris: fuller-bodied, richer, and more structured, it often offers notes of ripe fruit, forest floor, or spices. Its body makes it a good match for heartier dishes.
Gewürztraminer: Easily recognizable by its highly aromatic and expressive character, with notes of flowers, exotic fruits, and spices. It can be dry, round, or sweeter, depending on how it’s vinified.
Pinot Blanc: generally supple, fresh, and delicate, with a lovely roundness on the palate. It is a versatile wine, equally enjoyable as an aperitif or with a meal.
Sylvaner: often dry, fresh, and thirst-quenching, with a more subtle character and lovely liveliness. It pairs very well with fish, seafood, and certain Alsatian specialties.
Muscat: a highly aromatic grape variety that immediately brings to mind fresh grapes. Dry and fragrant, it is particularly enjoyable as an aperitif or paired with certain light dishes.
Pinot Noir: Alsace’s only major traditional red grape variety, it is used to produce both red and rosé wines. Depending on the terroir, vintage, and winemaking techniques, it can range from a light, fruity wine to a more structured one.
Note: A grape variety alone does not determine a wine’s character. A Riesling is not necessarily the same from one estate to another, and a Gewürztraminer can exhibit very different profiles. The terroir, the vintage, the ripeness of the grapes, and the winemaker’s winemaking choices also play an essential role.
To determine how sweet a wine is, you need to look at its residual sugar content: this refers to the sugars naturally present in the grapes that remain in the wine after fermentation.
In Alsace, this information has become much easier to identify. Since the 2021 vintage, white wines marketed under the AOC Alsace or Vin d’Alsace appellations must indicate their sweetness level, with the notable exceptions of Vendanges Tardives and Sélections de Grains Nobles. This information may appear as a written statement or a sweetness scale, usually on the label or back label.
The wines are thus classified into four main categories:
* Dry: up to approximately 4 g of sugar per litre;
* Semi-dry: between approximately 4 and 12 g/l;
* Sweet: between approximately 12 and 45 g/l;
* Very sweet: over 45 g/l.
These guidelines help you better anticipate a wine’s style. A dry wine generally gives an impression of freshness and does not have a pronounced sweetness. A semi-dry wine retains a slight sweetness and more roundness. A semi-sweet wine offers a more pronounced and generous sweetness, while a sweet wine has a significantly higher sugar content.
However, it’s important to keep in mind that the perception of sweetness also depends on the wine’s acidity. A wine containing a certain amount of sugar can seem surprisingly fresh and balanced if its acidity is high. Conversely, a less sweet wine with low acidity may seem sweeter on the palate. Regulatory definitions, in fact, take into account—in some cases—the balance between sugar and acidity.
This information is particularly useful for Alsatian wines, where the same grape variety can be vinified in very different styles. A Riesling, Pinot Gris, or Gewürztraminer is therefore not automatically dry or sweet: it is the sweetness designation on the bottle that helps you better understand the style of the wine you are about to taste.
And if you have any doubts, don’t hesitate to ask us for advice or to enjoy a tasting at Domaine GUETH: nothing beats tasting to discover your preferences and find the wines that best suit your tastes.
There is no single Alsace wine that’s ideal for everyone: the best choice is, above all, the one that suits your tastes and how you’d like to enjoy it.
To help you choose, we usually start by asking a few questions:
Are you looking for a wine to enjoy on its own as an aperitif or during a social gathering, or a wine to pair with a meal?
What are your preferences: do you like wines with a mineral and fresh profile, ones that are fruity and aromatic, or, on the contrary, ones that are full-bodied, rich, and structured?
Do you prefer dry wines, wines with more roundness, or do you enjoy sweet, full-bodied wines?
Would you like to discover a specific grape variety, or would you rather let us surprise you?
Based on your answers, we can guide you toward the wines best suited to your preferences and your meal.
And if you’re still undecided, take advantage of your visit to Domaine GUETH to taste, compare, and discover. Our tastings and various wine tourism activities are specifically designed to help you explore Alsatian wines, better understand their differences, and, above all, find the wines that suit you best.
We’d be happy to help! Just let us know what you like to drink, the dishes you’d like to pair them with, or your budget. We can help you choose the best wines for your needs.
Bed & Breakfast & Stays
Yes. Domaine GUETH offers two self-contained guest rooms in the heart of the Alsatian vineyards: ‘La Chambre aux Bouteilles’ and the ‘L’Inattendue’ suite.
Each of these rooms can accommodate two people.
You can book your stay directly online via our website by selecting your dates and your preferred accommodation. Payment can be made immediately online by credit card or bank transfer, depending on the options available at the time of booking.
You can also book our guest rooms via Booking.com and Airbnb.
However, to benefit from direct communication with us and find out all the details about our rooms, their facilities and the experiences on offer at the estate, we recommend that you book directly via our website.
On our website, you will find a page dedicated to the availability of our two guest rooms, complete with their respective calendars.
You can also view the availability calendar for each room individually, directly on its details and booking page.
This allows you to easily check available dates before choosing your accommodation and making your booking.
Yes. Our two guest rooms are designed to comfortably accommodate two people and are therefore ideal for a stay as a couple or for two people.
Yes, absolutely! Our guest rooms can be booked for stays of one night or more, depending on the time of year and availability.
From January to Easter, we can accommodate stays of up to 5 days. From Easter to the end of December, stays are available for 1 to 3 nights.
Booking options may vary depending on the time of year: we recommend checking the availability calendar for your chosen room directly when making your booking.
Yes, breakfast is included for two people. We serve a continental breakfast with bread, jams, butter, fruit, local cheeses, grape juice from our own production, as well as coffee, tea or hot chocolate. Depending on the day, this is also accompanied by a croissant or a slice of kougelhopf per person.
Yes, high-speed Wi-Fi is available free of charge in our guest rooms, so you can stay connected throughout your stay.
Yes, free parking is available within the Domaine GUETH, close to the entrance to each of the guest rooms. This means you can easily park your car as close as possible to your accommodation for the duration of your stay.
Yes, each of our guest rooms has its own separate entrance, allowing you to enjoy your stay to the full in complete peace and quiet.
Access to your room is via a personal code, which is changed for each guest to ensure secure and confidential access.
The price of your stay includes accommodation for two people, as well as a continental breakfast served at the estate.
During your stay, you are also invited to a complimentary guided wine tasting of Domaine GUETH wines, during our opening hours.
Each room has its own facilities and a separate entrance, as well as free high-speed Wi-Fi and a car park within the estate, close to your room.
For your convenience, we welcome you to our guest rooms from 3.00 pm on the day of your arrival.
On the day of your departure, please vacate your room by 11.00 am at the latest, so that we can prepare the rooms for our next guests.
We also recommend that you let us know, if possible, your expected arrival time, so that we can ensure a warm welcome at Domaine GUETH.
Yes, with pleasure! For any stay in one of our guest rooms, you are invited to a complimentary guided wine tasting of Domaine GUETH wines during your stay and within our opening hours.
This is an opportunity to discover our Alsace wines, chat directly with Muriel, the estate’s winemaker, or her husband Ralph, and gain a better understanding of our work as producers, without any middlemen.
If you’d like to extend this experience, you can also book additional wine tourism activities: tastings accompanied by gourmet canapés, food and wine pairings, cheese and charcuterie platters, VIP or Extra-VIP packages, or even certain experiences allowing you to explore the vineyards.
These services are optional and subject to a charge, and must be booked in advance via our website. Their availability depends on the time of year and our organisational arrangements.
Yes, absolutely! You can personalise your stay at Domaine GUETH by adding various options and complementary experiences, depending on your preferences.
To enhance your stay, you can, for example, choose one of our VIP or Extra-VIP packages, designed to offer you a more comprehensive and exclusive experience centred around the estate’s wines and fine dining.
You can also book a cheese and/or charcuterie platter, ideal for enjoying a delicious and convivial moment during your stay, accompanied – why not? – by a bottle of the estate’s wine.
A stay at Domaine GUETH can be given as a gift voucher, allowing the person of your choice to enjoy a getaway in the heart of the Alsatian vineyards.
You can give the gift of one or more nights in one of our guest rooms, ‘La Chambre aux Bouteilles’ or ‘L’Inattendue’, and treat them to a stay right at the heart of our family-run wine estate.
For a stay of several nights, simply complete your order by selecting the number of nights you wish to book.
Example for a 2-night stay with the VIP package:
→ Add 2 gift vouchers to your basket for one night’s stay in ‘L’Inattendue’, one of which includes the VIP package.
The gift voucher can also be an opportunity to offer a more comprehensive experience by combining it, as you wish, with additional options or experiences: the VIP or Extra-VIP package, a wine tourism experience, a gourmet tasting, food and wine pairings, a cheese or charcuterie platter, or other services offered by the estate.
It’s the perfect gift idea for a birthday, Christmas, a celebration, a retirement, a wedding, or simply to treat a wine lover and someone who enjoys new discoveries.
Once your order has been confirmed, the gift voucher will be sent to you by email in PDF format. You can then easily print it out or forward it directly to the person you wish to give it to.
The recipient can then book their stay in accordance with the terms and conditions specified on their gift voucher, subject to availability as shown in real time on our website.
Yes, dogs are welcome at Domaine GUETH, both to accompany you during your visit and when you visit the wine cellar. We simply ask that you follow a few rules to ensure the safety and comfort of all our visitors.
Your dog must:
* be kept on a lead whilst on the estate;
* not display any aggressive behaviour towards other dogs or towards people in the vicinity, whether adults or children;
* not belong to a so-called ‘dangerous’ dog category (categories 1 and 2), nor be a crossbreed with a dog belonging to one of these categories.
Your pet remains the sole responsibility of its owner throughout their stay on the estate.
For guest rooms, please let us know if you will be bringing your dog when you make your booking, so that we can check the accommodation conditions and make the best possible arrangements for your stay.
Gift Vouchers
Yes, with pleasure! Our wine tourism experiences can be given as gift vouchers, allowing the person of your choice to discover Alsatian wines and the world of Domaine GUETH.
You’ll find the gift vouchers directly in each section dedicated to our wine tourism experiences. In the ‘Booking’ section, simply select ‘Give as a gift’ instead of ‘Book’. You can then choose the experience you’d like to give and place your order directly online.
You can choose from a wine tasting, a cellar tour, a gourmet experience or a food and wine pairing, depending on the packages available.
Yes! You can give the gift of one or more nights’ stay in one of our two guest rooms, ‘La Chambre aux Bouteilles’ or ‘L’Inattendue’.
Gift vouchers for stays are available directly from the ‘Shop’ section of our website. You can choose the room, the number of nights and, if you wish, add a package or extra services to your gift.
Once your order has been confirmed, the gift voucher will be sent to you by email in PDF format. The recipient can then choose their dates of stay, subject to availability, which is displayed in real time on our website.
Our gift vouchers are valid for one year from the date of purchase. This means the recipient is free to choose the date of their experience or stay, subject to availability at Domaine GUETH.
If none of the available dates suit you during the validity period of your gift voucher, we can offer to exchange it for wines from Domaine GUETH, which can be collected directly from the wine cellar or posted to the address of your choice.
The terms and conditions applicable to this exchange are set out in our General Terms and Conditions of Sale.
Please note: the request for an exchange and its completion must take place within the validity period of the gift voucher. Once this period has expired, the gift voucher can no longer be exchanged.
Orders and Deliveries
We deliver our wines directly from Domaine GUETH to many European countries as well as to the United States:
🇫🇷 France
🇩🇪 Germany
🇧🇪 Belgium
🇱🇺 Luxembourg
🇳🇱 Netherlands
🇮🇹 Italy
🇪🇸 Spain
🇦🇹 Austria
🇩🇰 Denmark
🇫🇮 Finland
🇵🇱 Poland
🇵🇹 Portugal
🇨🇿 Czech Republic
🇸🇰 Slovakia
🇸🇮 Slovenia
🇺🇸 United States (excluding Utah)
Would you like to have our wines delivered to another country? Please contact us: we’ll be happy to look into the feasibility of delivery based on the destination and the applicable shipping conditions.
Delivery charges vary depending on the destination country and the number of bottles ordered.
For some European countries, we also offer free delivery when you order a certain number of bottles.
You can find all the rates, free delivery thresholds and conditions applicable to your destination on our ‘Deliveries’ page.
Yes, we dispatch our wines all year round, including during the festive season, between Christmas and New Year.
Yes. In the event of high temperatures or a heatwave, we may need to temporarily suspend or postpone shipments in order to preserve the quality and characteristics of our wines during transport.
This precaution ensures that the bottles are not exposed to excessively high temperatures. As soon as weather conditions return to normal, we will resume shipments as usual.
We use packaging specially designed for transporting bottles. Each bottle is placed in its own individual compartment to minimise the risk of impact during transit.
Once dispatched, the average delivery time is currently around 3 working days in mainland France and 5 working days for deliveries within Europe.
Delivery times can be up to around 30 working days for the United States, excluding any delays caused by customs formalities.
Once your parcel has been collected, you will receive tracking details by email, allowing you to track its progress and find out the estimated delivery date.
The carrier will let you know what options are available for rescheduling the delivery or collecting your parcel from a collection point.
You can choose to have your order delivered to a UPS collection point or ‘UPS Access Point’.
Further details are provided in the ‘DELIVERY’ tab on the website (see the menu at the top of the page).
Yes. When placing your order, you can specify a delivery address that is different from your billing address. This is particularly handy if you’d like to give wine as a gift.
Please check the condition of your parcel as soon as you receive it. If it is damaged or broken, please let us know straight away and send us photos of the parcel, the delivery label and the bottles in question.
Please contact us as soon as possible so that we can help you resolve the issue.
If you have any doubts about your order and might change your mind, we advise you to keep the shipping boxes for a few days.
Should you need to return your order to us, you can then use this packaging. If you see no reason to reuse these boxes for sending wine, we advise you to dispose of them in the appropriate bins (for recycling).
A parcel containing 6 bottles will weigh between 8.5 kg and 10.5 kg, depending on the wines ordered (Crémant bottles are heavier).
A parcel containing 12 bottles will weigh between 17 kg and 21 kg.
Payments, Cancellations and Returns
At the Domaine GUETH wine cellar, you can pay for your purchases in cash, by credit or debit card, or by instant bank transfer.
Yes. Credit card payments are accepted directly at the Domaine GUETH wine cellar. You can also pay for your purchases in cash or by instant bank transfer.
The payment methods available online are displayed when you confirm your order. These include, in particular, payment by credit/debit card and bank transfer.
Yes. Once your order has been confirmed, you will receive the details you need to make the bank transfer. As soon as your order is confirmed, you will receive an email containing our bank details and instructions on how to make the payment. Please check your spam folder if you do not receive this email.
The item will be dispatched once we have confirmed receipt of payment.
Payment by credit or debit card may fail for various reasons (incorrect card details, card has expired, monthly spending limit exceeded, authorisation failed with your bank, etc.).
We advise you to try making the payment again with your card. If the second attempt is still unsuccessful, we advise you to use another card if you have one, or to choose an alternative payment method (bank transfer is recommended).
Yes. Online payments are made via a secure connection and your bank details are processed by the designated payment service provider.
For orders covered by the right of withdrawal, you have the applicable statutory period in which to inform us of your decision.
The specific procedures depend, in particular, on the status of your order and whether it has already been dispatched. You will find all the detailed information in our Terms and Conditions of Sale.
The terms and conditions for returns and exchanges are set out in our General Terms and Conditions of Sale. In particular, opened bottles cannot be returned or exchanged.
Personal Data
Your personal data is used for the purposes of managing your relationship with Domaine GUETH, in particular to process your orders, bookings and enquiries.
Please see our Privacy Policy for full details of how your data is processed.
Your data may be passed on, where necessary, to service providers and subcontractors involved in the operation of the website, the processing of orders, payments, bookings or deliveries. The relevant terms and recipients are set out in our Privacy Policy.
You can exercise your rights regarding your personal data by contacting us in accordance with the procedures set out in our Privacy Policy.