Availabilities of our guest rooms

Any request for cancellation of a stay by the CLIENT must be made by telephone and then confirmed by email sent to Domaine GUETH.
The request is deemed received and taken into account on the date on which Domaine GUETH acknowledges receipt by return email.
The cancellation only becomes effective after written confirmation from Domaine GUETH.

Cancellation terms:
In the event of cancellation of the stay by the CLIENT, a full or partial refund, or a rescheduling of the stay, may be granted depending on the date on which the request is made and acknowledged by Domaine GUETH.
No supporting documents are required to request a cancellation or rescheduling.

Cancellation at least 14 days before the arrival date:
The CLIENT may choose between a full refund of amounts paid or rescheduling the stay within a maximum period of 12 months from the date of the order.

Cancellation between 13 and 7 days before the arrival date:
The CLIENT may choose between a refund of 75% of amounts paid or rescheduling the stay within a maximum period of 9 months, and in any case within 12 months from the date of the order.

Cancellation between 6 and 5 days before the arrival date:
The CLIENT may choose between a refund of 50% of amounts paid or rescheduling the stay within a maximum period of 6 months, and in any case within 12 months from the date of the order.

Cancellation within 4 days preceding the arrival date:
No refund or rescheduling will be granted.
The full amount of the stay remains due to Domaine GUETH.
Only optional services not consumed (VIP, Extra-VIP, cheese or charcuterie platters, dog accommodation, etc.) will be refunded.

Interruption of the stay:
In case of early termination of the stay by the CLIENT, and except in the case of proven fault on the part of Domaine GUETH, no refund will be made.
The initial price of the stay remains fully due to Domaine GUETH, subject to reimbursement of unused optional services.